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Trading standards are there to help


TRADING Standards has dealt with £1 million worth of complaints from residents in the last year.

The team has been busy with a host of problems ranging from faulty cars to badly fitted double-glazed windows.

It works in partnership with Consumer Direct, the Government-backed helpline, to offer practical advice to residents.

Ali Cornelius, advice and education manager at the Worcestershire department, said: “Our message to everyone is that we’re here to help and our aim to always to try to resolve any issues to avoid consumers having to go to court.”

Call 08454 040506 or e-mail advicetss @worcestershire.gov.uk for more information about the service.


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