GOOD news for those letters to Father Christmas, the Royal Mail has beaten its target time for delivering first class post in Worcestershire.
In the WR postcode area between April and September 2014 the company delivered 94.3 per cent of first class mail on time, the next day after posting.
Nationally, Royal Mail is ahead of its first class and second class mail quality targets in the first half of the 2014/15 financial year, according to independent research.
For first class mail, Royal Mail delivered 93.3 per cent the next working day, against a target of 93.0 per cent, over the six months to September 28, 2014. The second class mail target was also exceeded, with 98.9 per cent of mail delivered within three working days, against a target of 98.5 per cent.
Geoff Braden, operations director, Royal Mail said: “Royal Mail continues to provide a high quality of service to our customers. Our postmen and women work exceptionally hard to deliver to these demanding targets, which are some of the highest in Europe. We remain more focussed than ever on continuously improving and maintaining high standards of service which meet, and exceed, our customers’ expectations.”
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